COVID-19 updates from South Essex College

 Last updated: Fri 3 Apr 13.00


Following government advice our campuses are currently closed and we have moved to online learning. This means we are unable to answer telephone enquiries as normal or monitor our voicemail facility, please use the contact details below to get in touch with the college.

 Contacting the college

This webpage will be regularly updated with information. If you cannot find the answer to your query please contact us by:

  • Emailing learning@southessex.ac.uk
  • Using the online message service (Pubble) available on our website, just look for the blue "ask" button

We are working hard to respond to all individual enquiries as quickly as possible and we thank you for your understanding and patience at this time.


General information for students

We have been asked by the government to close college buildings but continue to provide education to you through distance learning. If you are eligible to come into college in line with the government’s criteria and have any concerns about yourself or your child please contact  safeguarding@southessex.ac.uk

All students can access Moodle and email via the college website.

Your tutor should provide you with information on work to be completed, so please contact them via your college email address.

Students who receive free college meals should already have received information from the college. If you need further financial support please email  funding@southessex.ac.uk

Students

If you are not receiving information from the college and need to update your contact details please email the college at  centraladministrationteam@southessex.ac.uk with your student number and your revised details.

Parents and guardians

Please also contact  centraladministrationteam@southessex.ac.uk if you would like us to add your email address to the system to help us communicate with you.

If you are concerned about your well-being during this period, the College’s Safeguarding Team are available to provide advice and support. The Safeguarding Page on Moodle has information to support students during this time including helplines. If you fit one of the vulnerable categories (looked after child or have a social worker) you can contact the Safeguarding Team on  Safeguarding@Southessex.ac.uk who will be able to provide support.

Unfortunately now our campuses are shut we cannot help with equipment at this stage.

If you can’t access your student email or any of the required online systems please call the IT Helpdesk via 01702 221832 or email  ITHelpdesk@southessex.ac.uk

Coursework and exams

For the latest government advice follow this link for more information regarding exams.

We will be in touch directly with students as we receive further guidance on your particular course. Please continue to complete course work set by your tutor in the meantime.

This is a national issue and will therefore be impacting all students so you won’t be at a disadvantage. We are in touch with and awaiting further guidance from exam and awarding bodies and will forward this as soon as we receive any relevant information.

New

We will be in touch directly with students as we receive further guidance on your particular course. Please continue to complete course work set by your tutor in the meantime.

 Letter to students from Ofqual

How GCSEs, AS & A levels will be awarded in summer 2020

Absences

The college will be keeping records of students who are absent due to diagnosis of COVID-19 or if you have to self-isolate. Any information disclosed will be treated in confidence and only used for the purposes of managing your health, wellbeing and absence. The college may be required to report on numbers affected for Senior Leadership Team and Public Health England as appropriate.

Yes, please continue to use the student absence report form student absence form to report absence so we know that you are unable to complete work that is set for you.

If you are absent from college due to being unwell from the Coronavirus this will not have an impact on your overall attendance.

Applications

We would like to reassure applicants that the college can provide a guarantee of a place in post-16 education for every student affected by the cancellation of the 2020 summer exam series. We will work with you to find a suitable course depending on your predicted grades and other factors. We will be in touch with applicants directly regarding next steps.

 Online applications are still open for September

Online applications are still open for September so if you missed one of our previous open events please do apply online or for queries regarding applications contact  admissions@southessex.ac.uk

Please be rest assured that we will continue to make an offer based on your predicted grades. Alternative arrangements will be put in place for anyone who does not complete exams this year.

To ensure we are able to contact you, please log in to our Applicant Portal and check we have all your correct contact details. In the meantime please do not hesitate to contact our advisers by emailing  admissions@southessex.ac.uk if you require any further assistance.

Wellbeing and support

New

The current situation we find ourselves in can be scary and overwhelming. It is OK to feel worried, stressed, anxious or concerned about what is going on, you are not alone in feeling this way.

Everyone will react differently and again that is OK. To help everyone manage this difficult and uncertain time we have pulled together a range of support services and links to guide you through.

New

We appreciate the current situation is difficult for families and you may be experiencing trauma. Please click here to find out about organisations and helplines that may be useful (if you click this link the webpage will show in your browser simply as 'Information page' so do not worry).

You can also email  safeguarding@southessex.ac.uk for advice or help (please note the Easter holidays from Monday 6 April to Monday 20 April).

Finance and funding

Our FE funding is not a hardship fund and we do not have grants to issue. Funding is based on educational need. Students who were eligible for Free Meals have been issued with funding as per the Government guidance. Funding will be reviewed after Easter and any changes will be published. Although the campuses are shut our funding team are still available remotely to discuss college funding and potential sources of help. Please contact  funding@southessex.ac.uk

New

Yes. We have made a decision to make payments as normal to our VB students whilst they continue their studies at home. Payments will be based on good attendance during the first part of 2020. The payment you would normally have received on Monday 30 March will be paid on Monday 6 April. Your next payment will be received after the Easter break on Monday 20 April. If you have any queries in relation to this payment please contact  funding@southessex.ac.uk

Updated

Please view the  funding and bursaries FAQ document for details.

Information for key workers

Due to low numbers attending college we have now shut our buildings. If you have concerns and want to talk to someone please email  safeguarding@southessex.ac.uk