Student Login Assistance

 Important

Before using our services please ensure you have read and understood the  Computing Services Terms of Use.

Having trouble accessing the College IT systems? Check our status page for any known issues or scheduled maintenance. If you experience an issue, please contact our IT Helpline by calling 01702 221832 or send an email.

 Remote Work Guidance

Important: Please read the  Remote Work Guidance document for information on remote work to College IT Services.

Moodle

Login with student email address and standard network password e.g. 5012345@student.southessex.ac.uk.

Login

Currently Moodle does not have the ability for students to change their password during logon. Many of our services already allow this but we are working to add more, including Moodle which we hope to achieve soon.

Students should visit https://myworkaccount.microsoft.com where they can change their password and then access all our services following a password change. The My Work Account portal is a central hub for staff and students to manage their account such as reviewing sign in activity and permissions. We hope to enable more features soon such as password reset self-service by registering some security information to help staff and students get back into their account themselves.

As a reminder, when setting or changing passwords they must meet the following requirements:

  • Contain 10 characters or more.
  • Do not contain personal information such as your name/username.
  • Do not contain the organisation name such as “southessex”.

In addition to the above, students should avoid poor password examples that contain the following characteristics:

  • Contain personal information such as addresses, phone numbers, or names of family members, pets, friends, and fictional characters.
  • Contain word/number patterns such as aaabbb, qwerty, zyxwvuts, or 123321.
  • Are some version of single words such as “Welcome123”, “Password123”, “Changeme123”.
  • Are common phrases such as “iloveyou”

Poor passwords will be automatically rejected if they are known to be insecure and the student will need to try again. The most common rejection we see is due to including their name in the password.


Canvas (HE students only)

Login to Canvas (for Higher Education students only).

Login


Access Your Work from Home

Please read the Instructions for using Remote Resources for guidance.

Access


Student E-mail

If you are logged in on a College computer you will be taken straight to your inbox. If you are accessing the site from any system outside the College you will be prompted to login.

If prompted please use your College email address and password to sign in. Your student email address is in the following format:
<StudentID>@student.southessex.ac.uk.

Login


Print Credits

To help students South Essex College provides students with an initial starting credit at the beginning of each term. Additional credit can be purchased from the LRC at each site.

If you are at a site without an LRC; or simply wish to top up your print credit using a credit or debit card, please call 01702 221815. A member of our Finance team will take your details and credit your print account accordingly. The team will be available week days, during normal office hours.

If you need assistance with this, please email your contact details to PrintCredit@southessex.ac.uk using your college email account; with subject of "Print Credit", and a member of the team will call you back as soon as possible.

Please do NOT include any card information in your email.


Printing

The new Papercut print solution provides two services called Mobileprint and Webprint. Please read through the instructions here for more information.


Please note

Computing Services only support devices running the following operating system versions:

  • Windows 8.1 Update and Windows 10 1903 and above
  • macOS 10.13 and above
  • iOS 12 and above
  • Android Nougat (7.0) and above

This includes remote access, webmail and wireless access support.

Latest versions of web browsers should be used for accessing college systems. Your device should also be running all latest operating system updates and up to date anti-virus protection.