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The Art of the ‘Unseen’ Essential

When the theme tune to Strictly Come Dancing kicks in or the Britain’s Got Talent buzzers ring out, the audience sees a polished world of glamour and high-stakes performance. What they don’t see is the logistical engine room humming frantically behind the curtain. For Sam Upton, a BA (Hons) Film & Television Production graduate, that engine room is home. 

Now a seasoned Production Coordinator, Sam’s career began in the most resourceful way possible: in the middle of a global pandemic. Since 2020, he has moved at a pace that defies industry norms – transitioning from Runner to Production Assistant to Coordinator in a fraction of the time usually required. His story is a great example of resourcefulness, illustrating that personal success in the creative industries isn’t just about what ends up on screen, but the resilience it takes to get it there.

The Logistics of Resourcefulness 

Sam’s first foray into the industry was the Britain’s Got Talent Christmas Special in 2020. Entering the professional world during a lockdown required an immediate “freelance switch-on” – a mental agility that allows a person to hit the ground running with every new contract. 

“When starting a career in TV, no one thinks about the Health and Safety, the finance, the logistics, contracts, and catering,” Sam reflects. “However, without the Production Management department doing these things, the show would never get made. We are essential.” This realisation shifted Sam’s perspective on success. Instead of chasing the spotlight, he found fulfilment in being the “unseen essential,” the person who ensures the show goes on regardless of the obstacles. 

The ‘Show Must Go On’ vs. The Whole Person

The world of flagship TV is famous for its intensity. From coordinating contestants on Squid Game: The Challenge to supporting the production of MasterChef, the hours are long and the stakes are high. In an industry built on short-term, high-pressure contracts, maintaining wellbeing and balance becomes a deliberate act. 

For Sam, staying grounded means recognising that his value isn’t tied solely to his job title. He manages the “unpredictability” of freelance life by staying curious and viewing every new project as a fresh opportunity for self-discovery. Whether he is booking talent travel or creating a complex shoot schedule for Next On The Menu, Sam treats each task as a component of his broader professional growth. 

Redefining the Win 

Sam’s progression is relatively unheard of in an industry where runners often spend years waiting for a “step up.” He attributes this rapid rise to a mix of luck and an unwavering work ethic. But more importantly, he defines success as a continuous learning curve. “I consider my entire career up to this point a success,” he says. “I’ve been incredibly lucky to have worked on amazing shows that have taught me so much about what really goes into creating TV.” 

For students currently looking at the “unpredictability” of the creative sector with trepidation, Sam’s journey is a beacon. It proves that with enough resourcefulness, the gaps between contracts aren’t just empty spaces – they are the moments where the “whole person” grows, prepares, and eventually, thrives.

The Magic of Resilience

At eleven years old, Emily Burrett was already a director. Armed with an iPad and a group of willing friends, she was busy building digital worlds long before she understood the technicalities of a frame rate or a jump cut. Today, Emily is entering her fourth year as a Social and Video Producer at Magic Radio, directing celebrity guests and managing high-stakes shoots for one of the UK’s most recognisable media brands. 

Since her graduation from the BA (Hons) Film & Television Production programme, we have followed Emily’s journey from the “endless” job hunt of her early twenties to the fast-paced broadcast suites she now calls home. Her path was forged in the heat of a local bakery, sustained by a bespoke portfolio, and driven by a level of grit that defines our core values of Resourcefulness and Personal Success. Today, Emily offers a candid look at what it takes to stay creative when your job is “always-on,” and why the “little wins” are the true markers of a meaningful life. 

The Evolution of Professional Grit

When Emily first shared the story of her transition from retail into the media industry, the focus was on the “hustle” – the need to stand out among thousands of applicants. Four years later, that resourcefulness has evolved from an external search into an internal instinct. In the fast-paced environment of Magic Radio, the luxury of “university time” – where a student might have days to deliberate over a concept – has vanished.

“I have to come up with solutions a lot quicker now,” Emily explains. “I use my creative spark to manage last-minute shoot changes or late guests on the spot. I’ve had to become much more resourceful in handling challenges in a shorter time period.” Whether it’s pivoting a script during a live recording or jumping on a trending social media topic before it expires, Emily’s ability to solve problems “in the moment” has become her professional signature.

Protecting the ‘Fun’ in a 24/7 Feed

While the media industry is often romanticised, the reality of social media production can be exhausting. When your office exists in the palm of your hand, the boundary between “work” and “life” can easily blur. For Emily, protecting her wellbeing means being intentional about her digital consumption.

“Social media can be tough,” she admits. “I try to keep my job separated from my life—when I’m out of office hours, I try not to check accounts unless needed.” To combat the negativity that often pervades the internet, Emily tailors her “For You” page to show positive content and maintains a Pinterest board full of art and graphic design to keep her inspired rather than drained.

Perhaps her most effective “wellbeing hack” is her hobby: fixing old cameras. By saving up for vintage equipment and repairing it herself, she creates a physical, tactile separation from the high-tech, digital tools she uses at work. “It gives me a separation,” she says. “And I’ve learned that it’s okay to have days where you just relax. You shouldn’t feel like you have to be creative all the time. Those days help ‘re-charge’ you for when you actually need to be.”

Acknowledging the Hard Work Behind the ‘Luck’

One of the most striking parts of Emily’s reflection is her shift in perspective regarding her own success. For a long time, she attributed her career at Magic Radio to “luck.” Today, she sees the “whole person” behind the achievement.

“In reality, I worked quite hard during College and University, and part of that luck was due to my hard work,” she reflects. As the first person in her close family to earn a degree, Emily has realised that personal success isn’t just about the “big wins” like directing celebrities; it’s about the resilience she showed during the string of rejections she faced before landing her role.

By celebrating the “little wins” - like wrapping a smooth shoot or designing a graphic she’s proud of – Emily has found a sustainable way to view her career. She isn’t just a producer; she is a resilient, first-generation graduate who has protected the joy of that 11-year-old with an iPad. Her journey reminds us that while the industry might be “who you know,” staying in it is about how well you know – and look after – yourself. 

At University Centre South Essex, we help you develop the skills, confidence and industry experience needed to turn your passion into a career. With strong professional links and supportive teaching, our courses prepare you for real opportunities in the creative industries. Gemma’s story shows how determination, practical learning and the right support can lead to exciting roles in the world of theatre and costume. 

From studying animation at University Centre South Essex to returning as a lecturer, my journey has come full circle. I first studied Digital Animation at the college between 2017 and 2019, graduating with a First-Class Honours degree. After completing my studies, I spent several years working in the animation industry as a freelance Character Designer and 2D Animator, collaborating with companies including Storytime Magazine, Humanitarian Operations and Imagine FX magazine. I also worked on a variety of freelance commissions and most recently illustrated a children’s book that has since been published on Amazon. 

Although I loved working within the creative industry, over time I began to realise I wanted a new challenge. After returning to the college as a guest speaker for the animation course and working alongside lecturer Lawrence Bignell, I rediscovered my passion for teaching. The encouragement and support I received from both Lawrence and Chris Brookes gave me the confidence to enrol on the Postgraduate Certificate in Education (PGCE) course at University Centre South Essex. 

Returning to education was one of the best decisions I have made. The PGCE course helped me develop the teaching knowledge, confidence and practical skills needed to progress into a professional teaching role. Coming from an industry background with limited teaching experience, I quickly learnt how to apply educational theory into practice and build engaging lessons for students. The course also strengthened my academic writing, critical analysis and presentation skills, all of which have helped me grow personally and professionally. 

One of my proudest moments was receiving the call to say I had secured a full-time position as a HE BA (Hons) Animation Lecturer at University Centre South Essex. Achieving this role confirmed that I had chosen the right career path and reinforced my passion for helping students develop their own creative skills and confidence. 

Today, I work full-time teaching on the animation degree, creating a safe and professional studio environment where students can grow as artists and animators. I am passionate about supporting learners, helping them build industry-ready skills and encouraging them to achieve their full potential. 

My experience at University Centre South Essex has been incredibly rewarding. The support from tutors throughout the PGCE course, especially Chris, Anne, Nicola and Aimee, played a huge part in helping me achieve my goals. Their guidance and encouragement continuously pushed me to improve and develop as both a teacher and creative professional. 

I would highly recommend University Centre South Essex to anyone considering further or higher education. The supportive environment, practical experience and expert teaching provide students with the skills, confidence and opportunities needed to succeed in their chosen career. My ambition for the future is to continue progressing within education, eventually becoming Programme Leader for the HE Animation degree and studying for a Master’s degree in Animation to further develop my subject expertise. 

Meet Jade Jackson-Byrne. Following her journey through Level 2 and Level 3 studies at South Essex Colleges Group, Jade has successfully completed her BA (Hons) Counselling degree at University Centre South Essex (part of South Essex Colleges Group). Her experience is a powerful example of resilience, self-belief, and the impact of supportive education.

A Supportive and Inclusive Environment

Jade found University Centre South Essex to be a place where she could truly thrive. She particularly valued the smaller class sizes and inclusive learning environment:

“As a neurodivergent student, having smaller groups was really beneficial for me. I felt very supported and I feel like this has set me up for such an amazing career ahead.”

Jade explained that her decision to progress onto a degree at University Centre South Essex was an easy one:

“The choice to progress to a degree here was based on the incredible support I received while studying my Level 2 and Level 3 courses. Knowing that support would continue throughout my transition to degree level study, it just felt right and comfortable to progress.”

She also highlighted how important the environment was in helping her take the next step:

“I felt supported as a single person, as a single mother and as a mature student to take on this challenge, being local was important too.”

Overcoming Challenges

During her first year, Jade received a diagnosis of dyslexia, something that became a turning point in her academic journey:

“In my first year I received a diagnosis of dyslexia. Getting the support to get diagnosed was such a game changer. The support throughout enabled me to get a dyslexic tutor, get more support and just embrace a different way of learning.”

With the right support in place, Jade gained confidence and embraced her identity:

“It allowed me to feel brave enough to expose my disability, which was hidden, but now I feel like it is part of my superpower.”

A Moment of Pride

Completing her degree is an achievement Jade once felt was out of reach:

“I was a person who never believed that I’d even have a degree. I really believed in my younger self that there was a stereotype and I felt I fell into that stereotype. But I took on the challenge. I came from a deprived area. I believed in myself. So just completing the degree feels absolutely amazing.”

Looking Ahead

Jade is already taking the next step in her career. She is the founder of ‘Inner Courage’, a counselling and wellbeing service, which she hopes to officially launch in October 2026. Her ambitions include expanding the service to offer workshops and listening support.

‘Inner Courage’ didn’t emerge from a simple desire for entrepreneurship; it grew from what she describes as "the ashes of merging with her Jungian shadow." For Jade, the degree was more than a qualification, it was a period of intense self-discovery. Coming from a blended family and navigating the world as a neurodivergent individual, she rarely felt she fitted into a "solid, concrete narrative”.

Jade’s journey highlights what can be achieved with determination, self-belief and the right support. Her story is an inspiration to others considering their own path into higher education and beyond.

If Jade’s story has piqued your interest? Check out counselling courses starting this September.

My name is Gosia Grabowska, and I studied Level 3 Certificate Counselling Studies, Level 4 Diploma Therapeutic Counselling, and Level 5 Diploma Psychotherapeutic Counselling  at South Essex Colleges Group. This is my story.

Originally from Poland, I came to the UK over 20 years ago with a simple plan: learn English and return home to use it in my future career. However, life had other ideas. I met my partner here, settled down, and built my family.

Before discovering counselling, I worked across a range of roles, including in retail, hospitality, and as a GP receptionist. After having my second child, I knew I wanted more from my career when I returned from maternity leave, something that offered not only financial stability but also real purpose and fulfilment.

Becoming a therapist had always been my dream. As a birthday present, I asked my partner to fund my Level 1 introductory counselling course. Those first eight weeks changed everything. I felt an incredible sense of pride and achievement, and it inspired me to continue progressing through Level 2, Level 3 and beyond. 

Starting college was daunting at first. From my very first interview, I felt safe, supported and encouraged, while still being treated professionally and with respect. That strong sense of trust stayed with me throughout my studies. What I enjoyed most about the course was the human connection. Counselling training isn’t just about theory, it fundamentally changes the way you understand yourself and others.

I was fortunate to learn from many tutors, each bringing something unique to my experience. One moment stands out in particular. During the early stages of the COVID pandemic, I became very unwell while studying the Level 4 course and believed I would have to leave the course. I met with my tutor, Zoe Viscardini and she supported and encouraged me, helping me believe I could continue. Looking back, I know that if I had walked away at that point, I would not be where I am today. Her belief in me made all the difference.

Throughout my studies, I developed essential skills including communication, self-awareness, reflective practice and emotional resilience. I also learned the importance of professionalism, boundaries, collaboration and lifelong learning, skills that continue to shape both my career and personal life.

One of my proudest moments was completing the Level 4 course and qualifying as a counsellor. It had been a challenging journey, with moments where I doubted myself. Finishing felt like receiving a driving licence, you’ve learned the skills, and now it’s time to go out into the world and use them. It remains one of the proudest achievements of my life.

Since qualifying, I’ve built a varied and rewarding career in counselling and mental health services. I began as a mentor at the organisation where I completed my placement and have since progressed to become a Clinical Manager for counselling placements within a local charity, a Clinical Supervisor and a private practitioner.

Alongside this, I’ve qualified as a tutor and now teach within counselling training organisations. I also work as a marker for a trauma academy, am a qualified EMDR therapist, and deliver workshops for social work students focusing on therapeutic communication and relational skills.

If there’s one piece of advice that has stayed with me, it’s the importance of collaboration. Counselling is not a profession you can do in isolation, you need connection, shared learning and support from others. That mindset has shaped my journey and continues to guide my career today.

Take a look at our range of counselling courses starting September

My name is Monique Warburton, and I studied Level 6 Professional graduate Certificate in Education (PgCE) at South Essex Colleges Group. 

Before studying my PgCE, I worked in special needs care, supporting young people in my local community and giving their parents valuable respite. Helping young people gain independence inspired me to pursue a career in teaching. 

I began with an Access to Teaching course, which helped me build confidence in academic writing and prepare for university-level study. I then completed four years of Special Needs Studies before taking a break. Having spent many years at South Essex Colleges Group, I chose to return to complete by PgCE in 2023 because I already felt comfortable and supported by the staff. Staying local at the Southend City College campus gave me the confidence to continue my education after being out of learning for a long time.

Studying for my PGCE was a huge achievement for me. The course taught me valuable skills including lesson planning and how to use digital technology in teaching, such as Kahoot and Blooket. Throughout my time at South Essex Colleges Group, the tutors were incredibly supportive and always encouraged me to keep going, even during difficult times.

Since graduating, I have been working at the college as a part of the Adult Workforce Skills team. I previously worked as an iPrep tutor teaching employability skills, including health and safety, money management, and mental health first aid. I also taught counselling skills and support work before progressing into teaching Business Administration and IT. 

I now help learners develop skills in Excel, Word, PowerPoint and Cyber Security, something I genuinely enjoy because I continue learning new skills myself while helping others achieve their goals.

My time at the college massively helped prepare me for the workplace and also built my confidence personally. Completing both my degree and PGCE are among my proudest achievements, alongside raising my children and working full-time as a teacher.

The best thing about further education is working with learners who genuinely want to be there and achieve their qualifications. I would absolutely recommend South Essex Colleges Group because of the support available from staff, the welcoming environment, and how accessible the campuses are locally.

Looking ahead, my ambition is to open a small cooking school for students with learning disabilities, helping them develop life skills while also working towards maths and English qualifications. I want to continue supporting others to gain confidence and independence, just as I was supported throughout my own journey.

Find out more information about our teacher training courses

My name is Rose Hibbert, and I am a 2024 graduate from BA (Hons) Costume Construction at University Centre South Essex.  

I have been sewing for over 50 years. I initially started my career in fashion but later moved into the technology space. I was drawn to my degree with University Centre South Essex because I wanted to explore the creative side of my brain again. The course’s partnership with the Royal Ballet and Opera was a massive selling point for me, as it added real credibility.  

During my time on the degree, I used my costumes to communicate my thoughts on societal problems, such as the environment, mental health challenges exacerbated by Covid and the challenges women face working in male dominated environments.

My Escamilla costume, for which I won the RBO prize of Technical Ability, incorporated elements of recycling and tailoring while exploring the narrative of the battle of women working in a man’s world. Escamilla’s plight being not a battle fought in the bullring (as per Carmen's love match, Escamilo) but in the boardroom. 

This story was of particular interest to me as I had a long career in Cyber Security in the city prior to starting the course and felt I had to battle every day to enable successful communication. My city 'costume' became a kind of battle shield. The costume's main influence was high fashion and designer wear, favoured by many CEOs in the financial sector.

The course helped me gain confidence in a range of different techniques and processes, and encouraged me to be professional at all times – especially with fittings and when dealing with designers. 

I now have a company that alters bridalwear. The owner of the store invited me for an interview after reading my dissertation on how media has affected bridalwear. I’ve found the patience and persistence I learnt on the BA (Hons) Costume Construction course has served me well in my role, as it can be quite challenging when brides lose a substantial amount of weight prior to their dress completion. 

The course has given me the credentials and confidence to make wedding dress alterations, which is a huge responsibility. I’m continuing to learn and I’m supported by the course tutors until this day. 

I’m honoured to have my costumes on display as part of the 10th Anniversary Exhibition at the Royal Ballet and Opera in Covent Garden. I loved every minute of the BA (Hons) Costume Construction course and learnt a lot about myself throughout the degree.

For anyone considering applying, I would say that you’re never too old to learn something new or to boost your confidence. Go and visit the exhibition – you might learn something new, not just about sewing, but about the world around you.