Level 2

Public Services Level 2 Diploma

Duration Age Group Study Start Cost Available Locations
1 YEAR SCHOOL LEAVERS FULL TIME 05/09/2022
FREE* Southend Campus, Thurrock Campus
Duration Age Group Study Start Cost Available Locations
1 YEAR SCHOOL LEAVERS FULL TIME 05/09/2022
FREE* Southend Campus, Thurrock Campus

Overview

If you are thinking of a career in the public services sector, this course could be ideal for you. It is the perfect course to find out more about the public services and what you would need to know to join them.

This is a full-time, Intermediate Level 2 qualification in which you study a whole range of subjects that give you a great understanding of public services.  The course is designed to give you a good underpinning knowledge of the public services and develop some essential skills that you will need in the future. 

In addition to the main qualification you will study functional skills.

You will learn in a variety of ways, from traditional class activities and lessons to practical activities such as working in teams.

Entry Requirements

  • A Level 1 qualification or GCSEs x 2 at grade 3/D in MATHS or ENGLISH

  • Successful attendance at interview event

Course Structure

  • Working in public services
  • Career planning for public services
  • Basic first aid principles
  • Community and cultural awareness
  • Crime and society
  • Planning own fitness programme
  • Adventurous activities 
  • Emergency incidents in public services
  • Carrying out a public services project
  • Working in a team
  • Volunteering in public services
  • Effective communication in the workplace
  • Development of personal fitness
  • Assisting the public 
  • Interview skills
  • Maths and English

 

We expect all our public services students to wear a uniform when they attend college. The uniform consists of black trousers/skirt (not jeans) with black shoes and a golf shirt and/or fleece with a South Essex College logo. The polo shirt/fleece will be purchased via the college. As an alternative to the black trousers / skirt and black shoes you may choose to opt for smart black combat trousers and plain black trainers. Apart from pen and paper, you also will need clothing suitable for the fitness and sports units. Most students will experience a residential visit, so a sleeping bag, suitable walking and bad weather clothing will be expected.

Assessment & Feedback

  • Portfolio of evidence

Course Cost

School Leavers, full_time: FREE

FREE to UK under 19s not in employment

What Next...

  • Public Services Level 3 Extended Diploma

Success Stories...

Celebrating Success 2022: Aimee Glaze

Celebrating Success 2022: Aimee Glaze

Course studied

Public Services Level 2 Diploma

The support at the college has been second-to-none. The staff here always go above and beyond especially the wellbeing team. They have helped me so much throughout my time here.

Despite facing the challenges of ill health, Aimee Glaze has excelled in her studies and has been named Public Services Student of the Year.

The 18-year-old from Basildon has stood out in her studies for her behaviour, standard of achievement and motivation to succeed.

Her tutors have recognised how much Aimee has progressed over the course of her two year programme. After her first year of study, it was unclear whether she would be able to progress on to the second year of her course, however, Aimee was determined to succeed and went above and beyond to accomplish her goals and is achieving distinction level grades in her assignments.

Her nomination citation noted: “Aimee is an outstanding student who uses her mature reflective skills to complete all assignments before deadlines to an outstanding level. 

“Aimee also supports other members of her class and discusses class issues with her personal tutor in a mature and balanced manner in order to achieve the best outcome.

“Seeing Aimee develop academically and personally into a mature, committed and outstanding student should be something to be rewarded.”

Aimee said she was ‘incredibly proud’ of her achievements.

She said: “This year I have faced a lot of challenges but I put endless amounts of effort into my college life and my assignments. I put all my energy into this year so I could come out with the best possible outcomes. 

“The support at the college has been second-to-none. The staff here always go above and beyond especially the wellbeing team. They have helped me so much throughout my time here, they helped me gain my confidence and walked me through my hard days when my illness was getting too much to handle. 

My lecturers are always working hard to accommodate for all of their students and you can easily see how passionate they are about their job which makes learning so much more enjoyable.”

Aimee is now pursing her dream of becoming a prison officer.