Level 3

Digital Support Services T Level

Duration Age Group Study Start Available Locations
2 YEARS SCHOOL LEAVERS FULL TIME 04/09/2023
Centre for Digital Technologies – Basildon
Duration Age Group Study Start Available Locations
2 YEARS SCHOOL LEAVERS FULL TIME 04/09/2023
Centre for Digital Technologies – Basildon

Overview

You will gain the essential knowledge and skills to work in digital roles by understanding data and digital systems, how software and business interact, security, testing, planning and legal issues.

This qualification is suitable if you are looking to develop both knowledge and practical skills in the digital sector. The core knowledge and understanding will be assessed through an examination, and core skills through a practical employer-set project. In addition to this, maths, English and general digital skills will be integrated within the qualification in occupationally relevant contexts.

T Levels provide learners with the knowledge, skills and behaviours needed to progress into skilled employment or higher level technical training or study in the digital sector. You will learn how digital skills are fundamental to businesses, digital infrastructure, networking, unified communications, fault finding and cyber-security. The second aspect of the course will be an extended work placement where you will gain on the job technical skills relevant to your course.

T Level qualifications have been created alongside employers. You will gain work place specific skills and training through a long term industry placement

Entry Requirements

  • Level 2 qualification at merit grade or higher or
  • Transition qualification or
  • Four GCSEs at Grade 4/C, including English and maths

Course Structure

T Levels are made up of core units and occupational specialist units. The core content will focus on developing your knowledge, and understanding of concepts, theories and core skills related to the Digital Support Services pathway. The course has been designed by people who do the job and covers all relevant areas needed to help you become a competent, confident addition to the sector.

You will develop a general understanding of digital business:

  • How digital technologies impact business and market environment
  • The ethical and moral implications of digital technology
  • Using data in software design
  • Using digital technologies to analyse and solve problems
  • Digital environments, including physical, virtual and cloud environments
  • Legal and regulatory obligations relating to digital technologies
  • The privacy and confidentiality of personal data
  • The technical, physical and human aspects of internet security
  • Planning digital projects
  • Testing software, hardware and data
  • Digital tools for project management and collaboration
  • Roles within the digital support services sector
  • Communication in digital support services
  • Fault analysis and problem resolution

Depending on choice of specialism and your work placement you will specialise in one of the following:

  • Digital infrastructure
  • Network cabling
  • Digital support

Assessment & Feedback

The core knowledge and understanding will be assessed through an examination, and core skills through a practical employer-set project.

What Next...

Students who complete this qualification will be able to choose between moving onto a skilled occupation or further study such as; for example a higher or degree level apprenticeship, or higher level technical study, including higher education.