Level 2

iStudy Civil Service Academy (Online)

Duration Age Group Study Cost Available Locations
Duration Age Group Study Cost Available Locations


An online training course with workshops and tutor support designed to help you prepare for the Civil Service application process.

This course explores the skills and behaviours that are expected for Civil Service workers, which will help you to apply for a career in the Civil Service. Not only will you gain knowledge about the Civil Service application process, you will work towards achieving qualifications in customer service and personal development.

Information, advice and guidance

If you have any questions about the course or would like to apply our Employability Advisors will be happy to talk to you and give advice if required.

Email: workforceadultskills@southessex.ac.uk 

or call 01702 220409

Please note our office hours are 08.30 - 16.30, Monday to Friday.


Our iStudy courses run throughout the year, If you would like to be considered for a place please contact us by using the details above or complete the form below.

Application Form

Entry Requirements

This course is fully funded (FREE) for anyone who is currently living in England, over the age of 19 and meets the current eligibility and entry criteria (this is occasionally subject to change).

Candidates must provide one of the following forms of identification: 

  • Valid in-date passport (any nationality)
  • Signed in-date UK photocard driving licence
  • UK biometric residence permit card
  • Birth certificate (BUT, if a birth certificate is presented as proof of identification, an additional form of identification such as a signed bank card, utility bill or a letter issued by a government department must also be provided).

We regret that we cannot provide iStudy courses for free to individuals who reside in the following combined authorities:

Cambridgeshire and Peterborough Greater Manchester, Liverpool City, North of Tyne, South Yorkshire, Tees Valley, West Midlands, West Yorkshire and West of England.

Course Structure

This course gives participants the opportunity to learn how to apply for a job with the Civil Service and also to achieve the following qualifications:

  • Highfield Certificate in Personal Development Employability
  • Highfield Award in Customer Service

Assessment & Feedback

Studying online requires good organisational skills – we recommend 1-2 hours study per night to ensure the course is completed within the 2 week timescale.

As all our iStudy courses are completed online you will need to have access to an internet enabled desktop computer or laptop and an active email account.

Please note these courses will not work on tablets or smartphones.

Course Cost

Adult, distance_learning: FREE

This course is fully funded (FREE) for anyone who meets the entry criteria listed above.

What Next...

This course is ideal if you are wanting to apply for a job in any of the Civil Service departments including:

  • Cabinet Office
  • Competition & Markets Authority
  • Crown Prosecution Service
  • Department for Digital, Culture, Media & Sport
  • Department for Education
  • Department for Work & Pensions
  • Department for Transport
  • Driver & Vehicle Licensing Agency
  • HM Revenue & Customs
  • Home Office
  • Ministry of Defence
  • National Crime Agency
  • Serious Fraud Office
  • Planning Inspectorate
  • Ministry of Justice
  • Maritime & Coastguard Agency