Apprenticeships
Information Communication Technician (ICT) Apprenticeship Level 3
| Duration | Age Group | Study | Cost | Available Locations |
|---|---|---|---|---|
| 18 MONTHS | APPRENTICESHIP | FULL TIME | Contact us | Work based |
| Duration | Age Group | Study | Cost | Available Locations |
|---|---|---|---|---|
| 18 MONTHS | APPRENTICESHIP | FULL TIME | Contact us | Work based |
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Overview
The Information Communications Technician apprenticeship equips individuals with the ability to deliver efficient operation and control of the IT and network infrastructure (physical or virtual hardware, software, network services and data storage) either on-premises or provisioned as cloud services. Information Communications Technicians monitor, administer, troubleshoot, and support ICT systems and they interact with a wide range of stakeholders supporting them remotely or face-to-face.
For more information contact our Workforce team
Call: 01702 221800
Email: apprenticeships@southessex.ac.uk
Entry Requirements
- Employed in a trade/industry related to the apprenticeship.
You will need to find employment in a related trade/industry before applying for the apprenticeship programme you wish to complete. - Applicants should hold GCSE Grade 4 or above in both English & Maths
Course Structure
Core content includes:
- Providing technical support to customer
- Establish & diagnose ICT problems/faults
- Interpret technical specifications
- Apply appropriate security policies
- Undertake relevant processes with tools and technologies to resolve ICT issues
- Communicate with stakeholders
- Apply testing methodologies to hardware or software
- Continuous self-learning to keep up to date with technological developments
- Document & escalate ICT tasks as appropriate
Plus pathway specific content depending on your job role.
Qualifications:
- Level 3 Information Communication Technician Apprenticeship
- Cisco IT Essentials
- CompTIA A+
Assessment & Feedback
Apprenticeship Standard
An Apprenticeship Standard programme is occupation focused and concentrates on the relevant knowledge, skills and behaviours required to complete the programme successfully.
This standard aligns with the professional recognition for RITTech for 3
What Next...
As well as ensuring full competency as a Teaching Assistant, this standard provides a foundation for potential progression into a number of career paths in the Educational sector including Higher Level Teaching Assistant, Assistant Teacher and Teacher.
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