iLearn Hospitality Multiple Level Award

Duration Age Group Study Cost
Duration Age Group Study Cost


A three week course that covers all the qualifications and skills required to start a successful career in the hospitality industry.

To apply:

please email us at for more information.

Entry Requirements

Applicants for this course must complete and pass a basic English and Maths assessment with South Essex College to ensure awarding body entry criteria is met.

Proof of identification is required for this course (please see below for ID requirements).

Applicants for a Personal Licence must pass criminality checks – for more information please see details on the government website.

Candidate identification requirements

Candidates must provide identification to their tutor as listed below:

  • A valid passport (any nationality)
  • A signed UK photocard driving licence
  • A valid warrant card issued by HM forces or the police
  • Another photographic ID card, e.g. employee ID card, student ID card, travel card etc.
  • Credit or debit card with current signature

Course Structure

This course gives participants the opportunity to achieve the following industry-based qualifications:

  • Highfield Award in Health & Safety
  • Highfield Award in Customer Service
  • ASCENTIS Award in Equality & Diversity
  • ASCENTIS Award in British Values
  • CACHE Award in Stress Awareness
  • NCFE Certificate in Employability Skills
  • OCN Award in Developing Personal Confidence
  • OCN Award in Understanding Personal and Interpersonal Conflict
  • Highfield Award in Risk Assessment
  • Highfield Award in Control of Substances Hazardous to Health (CoSHH)
  • Highfield Award in Food Safety
  • Highfield Award in Allergen Awareness
  • Highfield Award for Personal Licence Holders
  • Highfield Award for Underage Sales Prevention
  • Highfield module certificates Positive Attitudes and Working in a Team

Also included in this course will be training on problem solving at work, ;motivation working in a team, following instructions, personal finance, positive mindset and business awareness.

Assessment & Feedback


Hand-written workbooks and multiple choice tests.

Course Cost

Adult, Full time: FREE

This course is FREE if in receipt of certain unemployment benefits (please call on 0345 52 12345 to check your eligibility).

What Next...

Jobs that can be applied for on completion of this course include; waiting staff, bartender, bar supervisor, publican, barista, food handler etc in a range of environments including pubs, coffee shops and cafes, nightclubs, hotels, wine bars, food establishments, school kitchens and work canteens.