Business Administrator Apprenticeship Level 3

Duration Age Group Cost Available Locations
18 MONTHS APPRENTICESHIP Contact us Work based
Duration Age Group Cost Available Locations
18 MONTHS APPRENTICESHIP Contact us Work based


This apprenticeship provides a highly transferable set of knowledge, skills and behaviours, which can be gained working across an organisation and its processes. The apprenticeship is a firm grounding in organisational operations and functional processes, as well as the wider working environment.

Key responsibilities include developing, implementing, maintaining and improving administrative services. In doing so, you will be expected to work independently and take responsibility for the outcomes of your work, with the support from your employer. Through working across functional areas, you will build team relationships quickly and learn from others to develop specific skill sets.


For more information contact our Workforce team

Call: 01702 221800


Entry Requirements

Minimum entry criteria:

  • Employed in a trade/industry related to the apprenticeship.
    You will need to find employment in a related trade/industry before applying for the apprenticeship programme you wish to complete.
  • Age restrictions: 16+
  • GCSE Maths Grade C/4 or Functional Skill in Maths Level 2
  • GCSE English Language Grade C/4 or Functional Skill in English Level 2
  • Working in a job role such as an Administration Officer, Administration Executive, Administration Team Leader, Office Supervisor, Personal Assistant or a Secretary for a minimum of 30hours per week.

Course Structure

Practical Training Period – 17 months
EPA Period – 1 month

Some of the elements that you will complete as part of your apprenticeship include:

  • Your Organisation's Purpose, Aims, Values, Context and Structure & How Your Department, Team and Role Contribute to Operation
  • Understanding Regulations & Organisational Policies
  • IT Systems, Record Keeping, Documentation Production & Organisational Processes
  • Managing Stakeholder Needs and Maintaining Professional Relationships
  • Planning, Organisation and Managing own Performance
  • Business Fundamentals, Implementing change & Project Management
  • Quality Management and Decision Making
  • Communication and Information Prestation
  • External Environmental Factors
  • Project, Presentation & Portfolio Completion

Assessment & Feedback

Apprenticeship Standard

An Apprenticeship Standard programme is occupation focused and concentrates on the relevant knowledge, skills and behaviours required to complete the programme successfully.

What Next...

Upon successful completion of this standard you gain a recognised qualification as a Business Administrator.

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

At the end of your apprenticeship, the college will work with you and your employer to help you to progress to next level of training or gain full-time employment.