Apprenticeships

Information Communication Technician Apprenticeship Level 3

Duration Age Group Study Cost Available Locations
18 MONTHS APPRENTICESHIP FULL TIME Contact us Work based
Duration Age Group Study Cost Available Locations
18 MONTHS APPRENTICESHIP FULL TIME Contact us Work based

Overview

The Information Communications Technician apprenticeship equips individuals with the ability to deliver efficient operation and control of the IT and network infrastructure (physical or virtual hardware, software, network services and data storage) either on-premises or provisioned as cloud services. Information Communications Technicians monitor, administer, troubleshoot, and support ICT systems and they interact with a wide range of stakeholders supporting them remotely or face-to-face. 


For more information contact our Workforce team

Call: 01702 221800

Email: apprenticeships@southessex.ac.uk


 

Entry Requirements

Applicants should hold GCSE Grade 4 or above in both English & Maths 

Course Structure

Core content includes: 

  • Providing technical support to customer 
  • Establish & diagnose ICT problems/faults 
  • Interpret technical specifications 
  • Apply appropriate security policies 
  • Undertake relevant processes with tools and technologies to resolve ICT issues 
  • Communicate with stakeholders 
  • Apply testing methodologies to hardware or software 
  • Continuous self-learning to keep up to date with technological developments 
  • Document & escalate ICT tasks as appropriate 

Plus:

  • Pathway specific content depending on your job role. 

Assessment & Feedback

Apprenticeship Standard

An Apprenticeship Standard programme is occupation focused and concentrates on the relevant knowledge, skills and behaviours required to complete the programme successfully.

This standard aligns with the professional recognition for RITTech

What Next...

This standard provides a foundation for potential progression into a number of career paths.