We offer a number of free short courses to help you get into work.
For more information and how to enrol call us on 0845 52 12345 or drop into your local jobcentreplus.
| Course |
Units |
Unit Credits |
Minimum entry requirements (Literacy and Numeracy) |
Start Dates |
| Employability Skills |
Presenting yourself |
2 |
Entry Level 3
in Literacy |
Monthly
workshops |
| Job search skills |
1 |
| Job spplication skills |
1 |
| Interview skills |
1 |
| Understanding and coping with change |
1 |
| Working with colleagues |
1 |
|
Certificate for IT Users
(ITQ) |
Word processing software |
3 |
Entry Level 3
in Literacy |
Weekly
roll-on,
roll-off |
| Spread sheets software |
3 |
| Using the internet |
2 |
| Using Email |
1 |
|
Certificate for IT Users
(ITQ) |
Word processing software |
4 |
Entry Level 3
in Literacy |
Weekly
roll-on,
roll-off |
| Spread sheets software |
4 |
| Using the internet |
4 |
| Presentation graphics |
3 |
|
Principles of Business
Admin |
Principles of responsibilities & working in
a business environment |
4 |
Level 1
Literacy and Numeracy |
TBC |
Principles of providing administrative
services |
4 |
Principles of managing information and
producing documents |
3 |
|
| Diploma Customer Service |
Demonstrate understanding of customer service |
6 |
Level 2 Literacy |
TBC |
Certificate in Customer
Care |
Communicate using customer service
language |
4 |
Level 1
Literacy and Numeracy |
TBC |
| Develop customer relationships |
6 |
Develop personal performance through
delivering customer service |
6 |
|
|
Supporting Teaching &
Learning |
Children and young person development |
2 |
Level 1
Literacy and Numeracy |
TBC |
Communication & professional
relationships with young people & adults |
2 |
Promoting children's and young people's
behaviour |
3 |
|
| Accounts |
Sage Computerised Accounts Level 1 |
Full Qual |
Level 1
Literacy and Numeracy |
TBC |
| Bookkeeping and Accounts Level 1 |
|
Certificate in the
Knowledge of Providing
Security Services
(includes SIA course)
**Programme hand-out available |
Working in the private security industry (SIA) |
Full qual |
Level 1 Literacy |
Monthly
start dates |
| Working as a door supervisor (SIA) |
| Working as a security officer (SIA) |
Conflict management for the private
security industry (SIA) |
Work in a team and develop yourself
(includes SIA Physical Intervention Training) |
| Follow the rules to deliver customer service |
| Developing problem solving skills |
Understanding security and loss
prevention in a retail business |
| Developing personal skills for leadership |
| Practising leadership skills with others |
Apprenticeships are available to those in work and there is a job matching service where you can search for available Apprenticeships locally if you’re not in work: